Patient Rights at Southeastern Medical Center

Patient Rights and Responsibilities

At Southeastern Medical Center in Cambridge, Ohio, patient care is our highest priority. We are committed to honoring your patient rights as outlined in this PDF document.

Southeastern Medical Center patient rights and responsibilities

Patient’s Right to Privacy

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. This notice explains our privacy practices and your rights regarding your medical information. If you have any questions or further information about this notice, you can contact a hospital representative at (740) 435-2273 or by email at care@seormc.org.

OhioHealth Southeastern Medical Center Notice of Privacy Practices

Complaint Process

Southeastern Medical Center has a strong commitment to the resolution of patient grievances or complaints. We take your feedback seriously. We offer a number of options you can use, should you have a question or concern about the care you've received.

Internal Complaint Solutions

If you have concerns or suggestions involving patient experience, quality of care or safety while at Southeastern Medical Center, please contact any hospital team member, administrator, charge nurse or department manager. You can also contact our:

Patient Advocate: (740) 435-CARE or care@seormc.org.

State and Federal Agencies

The Ohio Department of Health also offers a complaint hotline, reachable by:

Phone: 1 (800) 342-0553
Email: HCComplaints@odh.ohio.gov
Fax: (614) 564-2422
Mail: Department of Health Complaint Unit, 246 N. High St., Columbus, OH 43215

The Joint Commission

The Joint Commission has a complaints process you can use to report a concern. Contact the commission via:

Web: jointcommission.org
Fax: (630) 792-5636
Email: patientsafetyreport@jointcommission.org
Mail: Office of Quality and Patient Safety, The Joint Commission, 1 Renaissance Blvd., Oakbrook Terrace, IL 60181