Telehealth Phone and Tablet Setup Instructions
Phones and tablets are great for telehealth appointments. Follow the simple instructions below to set up your device and start your visit.
Prepare for your telehealth appointment
Step 1: Download the OhioHealth app
- Download the OhioHealth app from the Apple App Store or Google Play.
Step 2: Complete your eCheck-In
- Open the OhioHealth app and sign in to MyChart.
- Select Complete eCheck-In under your telehealth appointment, or under Visits on your MyChart home screen.
- Follow the prompts on the screen. You will share your medical history, medications and insurance information so your provider is ready for your visit.
- Once you tap Submit, your setup is complete and you are ready for your video visit.
Start your telehealth appointment
Step 1: Begin your video visit
- Open the OhioHealth app and sign in to MyChart. Make sure your E-CheckIn is complete.
- Select your telehealth appointment under Upcoming Appointments, or under Visits on your MyChart home screen.
- Tap Join Video at the bottom of the screen. You'll arrive in a virtual waiting room. Stay on this page until your provider joins you.
Step 2: Join your video visit
- Click Join Video. You can test your audio and camera if needed.
- Wait here until your provider arrives. Once they do, you can begin your appointment